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MARINER POET

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連絡先情報

Trade name: MARINERPOET

Email: support@marinerpoet.com

Money-Back Guarantee

As long as the product does not affect its resale, we support returns without giving reasons within30 days.

Fast Free Shipping

Each piece is fully handmade, which takes about 3–7 days.After shipping, delivery usually takes 7–15 business days, or up to 15–30 days depending on the destination.

Free Gift Wrap

We offer complimentary gift wrapping, a handwritten card, and free engraving for any order with a gift note—simply leave your message at checkout.

1-Year Warranty

1-year limited warranty; battery covered for 6 months.After 30 days, for non-user-induced defects, please return the unit for repair; shipping is split — you cover inbound, we cover outbound.

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A note from the founder

I grew up loving two things: little wooden automata and animals.

To me, both have always carried a quiet kind of magic—simple movements that feel alive, gentle, and honest.

Mariner Poet is where these two worlds come together. Each piece is carefully handcrafted to capture nature in motion, not as decoration, but as a moment of presence—something that slows us down and invites us to observe, rather than rush.

As life became louder and faster, these moving forms became a way for me to return to calm, to curiosity, and to a deeper connection with the living world. What began in childhood has been shaped by time, experience, and the desire to create something meaningful in a noisy world.

That same belief guides how we treat every customer. To me, what we offer is more than a product—it’s an experience. From the moment an order is placed, we want our customers to feel reassured and cared for. We actively help with shipment tracking, provide clear updates whenever asked, and communicate openly if any issues arise. If a product arrives damaged or has a quality problem, we take responsibility and resolve it without hesitation.

Because in the end, what matters most is not the transaction, but how you feel after everything is done.

More than objects or art, I hope Mariner Poet becomes a shared space—for people who value craftsmanship over noise, nature over excess, and meaning over speed.

— Founder, Jason Lv

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